Competent Communication

When I think about a person, in my life, that is an example of a competent communicator, I think of one of my dear colleagues. My colleague works for the State of Michigan, she works to educate parents on how to be an advocate for their child(s).  Holly, my colleague, first and foremost speaks genuinely and from the heart.  As a mother herself she draws of personal experiences to make connections with families/parents.  She doesn't try to represent herself as the perfect educator or parent.  She trains from perspective that we are all on a journey and learning as we go.  Families so easily become comfortable with her.  I have been graced with spending many hours, days and weeks with Holly gaining countless ideas on how to improve my own communication skills.  Holly creates conversations that encourages parents to be empowered.  She is a good listener, which is vital, to shared communication.  Most importantly, she cares about others and it shows in her communication style.